What type of security do you use on your site?
Those with a technical bent of mind will tell you that we use SSL which stands for Secure Sockets Layer, the leading security protocol on the Internet. When you shop online with us we:
- Offer secure online transactions
- Guarantee information privacy
- Protect information while in transmission
Your details are transmitted to us via a secure connection that uses a 128 bit certificate supplied by Thawte.
Privacy
Can you tell me about your privacy policy?
The Sports Nutrition Company Ltd, is dedicated to protecting your privacy at all times. At certain stages during your visit to this site we may need to gather some information from you in order to process any orders, or provide you with any electronic mailings, newsletters or catalogues you may have requested.
Controllers of personal information
Any personal information provided or to be gathered is controlled by The Sports Nutrition Company Ltd, Unit B, Easting Business Centre, Easting Close, Worthing, BN14 8HQ. Registered in the UK, company no: 3243851
When placing an order we need to know...
- Your name, e-mail address, billing address, delivery address (if different), credit or debit card number and the card's expiry date. This allows us to process and fulfill your orders and to notify you of the status of your order.
- We also ask for your telephone number which enables us to contact you in the event that we need to speak with you regarding your order. In certain circumstances, if our courier driver has difficulty in locating your delivery address and requires assistance, we may pass on your number for the driver to contact you direct.
When submitting a customer review we need to know...
- Your name, e-mail address and which town you live in.
When you enter a competition or promotion we need to know...
- Your name, address and e-mail address so we can administer the contest and notify winners.
- When you subscribe to a newsletter, we ask for your name and email address, so we can personalize and send the information to you.
- We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new services and special offers we think you'll find valuable. On every correspondence we send, we include an opt-out feature if you would rather not receive further formation.
Is my information protected and secure?
When you place an order or access your account information, the information is stored on a secure server using the latest security storage technology. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorized access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.
Do you use cookies?
Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Although cookies do not contain any personally identifying information, they do enable us to provide certain shopping features so that your shopping experience is enhanced. For example it allows us to store items in your Shopping basket between visits. Whilst most Web browsers automatically accept cookies, you can usually change your browser to prevent that. To use our shopping basket you must have cookies enabled in your browser configuration.
Is any personal information disclosed to outside parties?
The Sports Nutrition Company Ltd does not sell, trade or rent your personal information to others. If in the future we develop relationships with trusted third parties, we may review the situation;
If you do not wish for any information to be passed on for any reason, you may opt out at any time by emailing us at info@goldsgymdirect.co.uk From time to time, we may provide aggregate statistics about our customers; sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.
We employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, sending postal mail and e-mails, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing credit card payments and providing customer services. Such companies and individuals will have access to personal information needed to perform these functions, but may not use it for any other purposes and are required to process the data in accordance with the UK's Data Protection legislation.
In summary
We are committed to protecting your privacy. We use the information we collect on the site to make shopping possible and to enhance your overall shopping experience. We do not sell trade or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to by simply sending us an emailed instruction. You can also opt out if you never want to receive any announcements or special offers from us. Remember to change your preferences for each of the e-mail accounts you have given us.
Your consent
By using our Web site, you consent to the collection and use of this information by The Sports Nutrition Company. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.
For full details of our terms and conditions, please write to us at The Sports Nutrition Company Ltd, Unit B, Easting Business Centre, Easting Close, Worthing, BN14 8HQ.